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Production incident handoff template

A time-sensitive record for transferring an investigation without losing impact, evidence, or mitigations.

Best for: On-call changes, incident response, and agent-assisted debugging

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Included fields

What this template preserves

  1. Impact
  2. Timeline
  3. Current hypothesis
  4. Evidence
  5. Mitigations
  6. Risks
  7. Next action
production-incident-handoff.mdOpen raw Markdown
# Production incident handoff

## Impact
<!-- Who or what is affected, severity, start time, and current status. -->

## Timeline
<!-- List confirmed events in UTC with links to supporting evidence. -->

## Current hypothesis
<!-- State the leading explanation and distinguish facts from inference. -->

## Evidence
<!-- Attach logs, traces, queries, dashboards, screenshots, and relevant changes. -->

## Mitigations attempted
<!-- Record each action, actor, time, result, and rollback status. -->

## Risks and constraints
<!-- Include destructive actions, access limits, customer commitments, and safety gates. -->

## Next action and owner
<!-- Name the next verification or mitigation step and the responsible actor. -->